Shipping and Handling

Shipping & Handling - Orders received after 2 pm CT will be processed the following business day

Merchandising Total	Standard Delivery 2 WEEKS FROM ORDER RECEIPT
$ 0.01 - $ 24.99	$ 11.95
$ 25.00 - $ 49.99	$ 14.95
$ 50.00 - $99.99	$ 17.95
$ 100.00 - $ 149.99	$ 22.95
$ 150.00 - $199.99	$ 27.95
$ 200.00 - $299.99	$ 32.95
$ 300.00 - $400	$ 43.95
Each Additional $100	ADD $10.99

 

Need it quick, call 1-877-472-3738!

RETURNS / EXCHANGES

Review Orders upon receipt - Discrepancies must be reported within 3 days of receipt. Returns and exchanges are only accepted within 15 days of delivery. After this a 15% restocking fee will be charged. No returns/exchanges after 90 days or at all on custom items. No returns on opened caps and gowns. Please allow seven days for processing of returns, exchanges, or credits. A Return/Exchange Instruction Sheet is included on reverse side of your invoice. Please read carefully. Complete and enclose with your return or exchange package via insured mail, UPS or FedEx to: Rhyme University, 4875 White Bear Parkway, White Bear Lake, MN 55110. 

INTERNATIONAL ORDERS

All orders shipped outside of the continental United States will be shipped via an Express service to ensure delivery. These orders are subject to additional shipping & handling charges. Duties & value added taxes are the responsibility of the customer. Email customerservice@rhymeuniversity.com and a sales representative will advise of additional shipping costs.

SALES TAX

1.) Terms of Use

We will add sales tax when the order is processed (if applicable). Your purchase is not exempt from sales or use tax merely because it is made over the Internet or by other remote means. States require that a consumer's sales or "Use Tax" be paid annually on the appropriate tax forms. Please be aware that we are required to provide several states as well as consumers in those states with an annual statement that will include your name, billing and shipping address, and the total dollar amount of your purchase 

2.) I have been charged sales tax, but we are tax exempt.

We will add sales tax, if applicable in your state. However, if you already have an exemption certificate on file with our company, your final invoice will reflect that exemption.

3.) How do I submit my exemption forms if I am a new customer, or if I want to ensure my purchase is made exempt from sales and use tax?

You can submit your forms to salestax@rhymeuniversity.com or fax them to 800-210-4423 to the attention of: Tax Department.  Please include your customer number or order number so that we can ensure the exemption is placed on the correct account.

Our credit department can be reached at 800-831-0972, should you have any additional questions regarding exemption.

4.) What forms are accepted to make my account exempt from sales tax?

For Profit Organizations

1. Multi State Form (MTC)– Uniform Sales & Use Tax Certificate-Multijurisdictional (Accepted by AL, AR, AZ, CO, GA, IA, ID, KS, KY, ME, MI, MN, MO, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TX, UT, VT, WA, WI)
2. Florida Resale Certificate
3. Indiana Form ST-105
4. Louisiana Form R-1042
5. MA Form ST-4
6. Mississippi Permit
7. New York Form ST-120
8. Virginia Form ST-10
9. Streamlined Sales Tax Exemption Certificate (Accepted by AR, GA, IA, IN, KS, KY, MI, MN, NC, ND, NE, NJ, NV, OH, OK, RI, SD, TN, UT, VT, WA, WI, WV, WY)
10. Direct Pay Permit (if applicable) (only valid for State issued)

Note:  If we drop ship product on your behalf to multiple states, we will need the forms that are applicable for each state where product is shipped.

Nonprofit Exempt Organizations/Government Entities/Schools:

1. Please provide copy of Federal Exempt Letter, Certificate or other proof of Exempt Status.

Please note that W9s, registrations, or sales tax permits/licenses are NOT valid for this purpose.